How do I disable a user?

This can only be done if you are the user that wants to disable themselves or you are the System Administrator.

    1. Click your name located at the top right then click on Users to bring you to User Management
    2. Click on the desired user
    3. Click the Edit button
    4. Change the status to “Disabled”
    5. Click the Save button

*Please Note* If you disable a user in your account you will not be charged for them going forward, but you are responsible for whatever charges have already been incurred for the current billing period:


What happens when I disable a user? Will their information be lost? Click here for more information.

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