When you upgrade to unlock our Enterprise account add-on, you'll receive Premium Support! What does that mean? You'll still get the same courteous, reliable, and unlimited support via phone, email, and chat), but with these added benefits as well:
- PRIORITY SUPPORT TICKET HANDLING
Your support requests are ranked higher in our queue and will now have a faster turnaround! - CUSTOM DATA FIELDS
With custom fields, you can define unique fields that can appear in different areas of the program. You may create, remove, and update these fields as needed, and also make fields optional or required when users are entering data on that specific page. To learn more about using Custom Data Fields, please click here! - UNLIMITED DATA IMPORTS
You can import all of your Clients, Projects, Contacts, Time Entries, and Starting Balances into your account (as long as the data can be provided in a CSV or Excel Format). (Note: If you are planning to import on a monthly basis, please be aware that there is a 100-row minimum.)
To learn more about data imports, please click here!
Please note that most imports take up to 7-10 business days for completion.
Some custom requests may take longer to complete, depending on complexity. - CUSTOM INVOICE TEMPLATES
Do you really like the invoice template you were using in your previous software or want our standard templates to include just a few more items? No problem! With our Enterprise add-on, getting a custom invoice template created for your company is as simple as 1, 2, 3!
To learn more about requesting custom templates, please click here!
Most custom templates take between 3-4 business weeks to complete.
Some custom requests may take longer to complete, depending on complexity. - CUSTOM REPORTS
Bill4Time offers many reports, but is there perhaps another report you're used to running that we don't offer yet? Or maybe you'd like a new report developed to pull information from custom fields you've created in your account? Well, with our Enterprise add-on, we've got you covered (as long as the information is already entered in your account and your request is compatible with how our reporting system operates).
To learn more about requesting custom templates, check out this article here!
Most custom reports take between 3-4 business weeks to complete.
Some custom requests may take longer to complete, depending on complexity.
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