How do I close or disable a client? Jessica Eballar July 08, 2016 14:45 Updated Follow Choose the desired client. Click the Edit Details button Change the Status to "Disabled." (It's located at the bottom of the right column) Click the Save button. Choose the desired client. Click the Edit button. Change the Status to "Disabled." (It's located in the middle of the left column) Click the Save button. Related articles How do I search for a disabled client? What happens when I delete (disable) a user? Will their information be lost? How to Run a Report to Include Previously Disabled Users, Clients, or Projects How do I reactivate a user? Can I lock in my rates as of a certain date? Comments 0 comments Article is closed for comments.