I have a time entry that has both billable and non-billable time. What do I do to make sure that both are on the invoice?

A time entry can only contain either billable or non-billable time. It cannot include both. You will have to create two separate time entries.

  1. Go to the desired time entry.
  2. Edit the labor hours to the billable amount.
  3. Make sure there's a check next to Billable.
  4. Click the Save & Duplicate button. Another time entry will appear with the same information you entered.
  5. Change the labor time to the non-billable amount.
  6. Remove the check next to Billable.
  7. Make sure there is no check next to Exclude From Invoice.
  8. Click the Save & Close button.

These entries will be shown on the invoice and will show the billable amount to be $0.00 or "no charge." With reporting, there is a filter to enable you to see billable entries, non-billable entries, or all entries.

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