There is an invoice showing in Invoice AR Aging report but I know it has been paid. Why?

If you run your Invoice AR Aging report and an invoice shows that you know has been paid by the client, then you did not apply or fully apply the payment to the invoice. The Invoice AR Aging report requires that all payments/credit adjustments be applied to invoices in order to reflect them properly on the report.


A short cut would to run the report, then click on the Invoice Number which will bring up the Invoice Details screen. From this screen, scroll down to the Payments tab on the invoice and click the Apply Payment button. If you already entered a payment or credit adjustment it will be listed in this window. Pull down the Payment drop down to choose the corresponding payment and click Save. If you have more than one payment to apply to this invoice then follow the steps again to apply all the payments out there and the Invoice will then be marked "Paid". Close the pop-up and refresh the report and the Invoice will not be listed there any further.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk