WHERE ARE MY ACCOUNT'S SUBSCRIPTION INVOICES SENT?
Your Bill4Time subscription invoices (as well as any other Bill4Time news or updates) will always be sent to the main Billing Contact Email on file for your account.
HOW DO I UPDATE MY BILLING CONTACT EMAIL?
If you are a System Admin you can view and/or update this information, with the following instruction:
- Log into your account and click on your name.
- Click on Settings.
- Click on Edit Settings.
- Under the General tab, enter the new email address under Contact Email.
- Click Save.
CAN THESE INVOICES BE SENT TO MULTIPLE USERS/EMAILS?
You can have more than one email in this field as long as you have separated the emails by a semi-colon in the following format: firstname.lastname@example.org; email@example.com
WHERE CAN I VIEW MY PREVIOUS SUBSCRIPTION INVOICES?
As a System Admin you can view all of your Bill4Time subscription invoices and full billing history by clicking on your name at the top of the screen. Click on Subscription in the drop-down menu, then click the "View Billing History" button.
The Billing History box will open up and then you can click on your invoice(s) to view billing details.