ERROR MESSAGE
"AddInvoice: Invalid Reference Id: Categories cannot be used in transactions."
WHAT CAUSES THIS ERROR?
Your invoice's line items (within Bill4Time) have an Activity Type selected that matches a Category in your Products and Services List within QuickBooks. QuickBooks does not allow for Category items to be mapped to invoices.
HOW DO I RESOLVE THIS ERROR?
There are a few different options to resolve this, based on your own needs/preferences. Please continue reading below for more information.
Option #1:
Update your Categories list within QuickBooks, to prevent them from matching/duplicating your Activity Types in Bill4Time.
- Log into your QuickBooks Online Account.
- Go to the Sales menu, then select Products and Services.
- Select the dropdown More ▼, then Manage categories.
- Select Edit from the Action column.
- Make the changes you want and select Save. Or select Remove, then click OK.
- Close/re-run the QuickBooks connector.
Option #2:
Update your Activity Types in Bill4Time, to prevent them from matching/duplicating your Categories in QuickBooks.
- First, please reference this article for instructions on editing your Activity Types:
Can I customize the Activity and Expense lists when adding time/expenses? - Once you've edited your Activity Type list, you will need to locate/open the invoice(s) that was causing this error (you can find this invoice number within the QuickBooks Connector where the error is being displayed).
- Click on each line item, click "Edit", and change the Activity Type dropdown to the new Activity you've created. (Note: If the invoice is Finalized you will need to Unfinalize first before you'll be able to edit the entries.)
- Click "Save and Close" at the bottom of the time entry window.
- Re-finalize the invoice and attempt re-exporting via the QuickBooks connector.
Option #3:
Edit your original time entries to remove the Activity Types you originally assigned.
- Locate/Open the invoice(s) that's causing this error (you can find this invoice number within the QuickBooks Connector where the error is being displayed).
- Click on each line item, click "Edit", and set the Activity Type dropdown back to "Select Activity". (Note: If the invoice is Finalized you will need to Unfinalize first before you'll be able to edit the entries.)
- Click "Save and Close" at the bottom of the time entry window.
- Re-finalize the invoice and attempt re-exporting via the QuickBooks connector.
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