Tutorial on how to apply overpayments so they show on next invoice created.
CompletedWhether it's a good thing or not, I have clients that over pay invoices on a regular basis.
I have not yet figured out how to have that over payment (which would basically already be a credit) show up on that clients next invoice so that the balance payable would reflect the invoice amount minus the former over payment.
Client A overpaid me by $10 on invoice #1 so they have a credit amount of $10. I want invoice #2 to reflect Current invoice $20. ($10) Overpayment = Balance Due of $10.
I have watched all the accounting tutorials and it hasn't helped. Am I missing something?
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Official comment
So when you add a payment and the amount is higher than the amount owing, by default, the next invoice will deduct from that credit showing the new current balance. I'm going to convert this to a support ticket just in case you are having further issues so we can get that resolved quickly.
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Well, it's been 2 years and I'm still having trouble with this.
When I go into my clients accounting tab it all looks right and balances are right, BUT on her INVOICES, previous Balance and Balance(Amount Due) amounts are not working out and she is getting upset because she never can figure out how much to pay.
If I run an ACCOUNT BALANCE report, all the clients that I've had to refund money to are showing up with UNASSIGNED ACCOUNTING amounts that equal the amounts that I have added to their account as an ADJUSTMENT.
If I'm overpaid and I refund someone the amount of the overpayment, I'm to do a balance adjustment as a debit on their account am I not? Or should I just play with the numbers by marking the invoice paid in full and then refunding them with no record of it.
I must be doing something wrong but I don't know where.
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