Be able to send a past due invoice

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Luke McFarland

• November 20, 2018 18:35

Currently, per Bill4Time support, there is no way to send a past due invoice.  

We send out many invoices each month.  Invariably some are not paid.  It would be nice if the next month we could generate a new invoice which would show a "past due" amount (including interest if we choose to apply it), still allowing customers to click to pay by credit card, etc.

Per support, the only option currently is to resend the old invoice (which means it appears as a prior month invoice, not a current month invoice), or to print out a statement and manually email that to the client (in which case there is no option for the customer to click to pay by credit card, etc.

This seems like the epitome of basic billing functionality and I am surprised it is not offered.

 

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• Official comment

  

  Patrick Vernallis

  • November 29, 2018 18:49

  Hello Luke, 
  
  Thanks for submitting this feature request. In 2019 we have Automatic Recurring Billing, Payment Plans, and Portal Statements on the roadmap, which I believe will address the workflow you've outlined. As soon as these features are released, we will be sure to alert all customers. Thanks again for your feature suggestion!

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  Jeffrey Ellingson

  • October 04, 2019 02:50

  Mr. McFarland is entirely correct that this is "the epitome of basic billing functionality".  We are running out of 2019.  Where is it? 

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