For security reasons, login sessions on Bill4Time will timeout after a period of inactivity. If you tend to remain logged in at the end of the day and you're just closing out your browser or navigating to another site instead of logging out and logging back in, it's likely that your browser is retaining the original security token from when you first started that session. This can contribute to timeout issues because your browser won't have an accurate record of how long you've actually been logged in.
After 120 hours the existing security tokens do get invalidated and you would be timed out and prompted to log back in.
After 120 hours the existing security tokens do get invalidated and you would be timed out and prompted to log back in.
Simply closing the browser the previous day or earlier in the day, does not end your session.
We highly recommend logging out each day when you're done with your work - this should help cut down on the number of times this happens to you. Additionally, we have a ticket in with our developers, to add a timeout warning to the system, to help make users more aware that they have become inactive and are at risk to lose any unsaved information. If you would like to be notified of this going live please reach out to support@bill4time.com and we will put you on that list.
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