Use the Help Center
Account
- Can I lock in my rates as of a certain date?
- How Do I Clear My Web Cache and Cookies?
- Webinars
- Annual Billing
- Are there any additional fees to the monthly subscription?
- BETA API Integration
Time and Expenses
- When I edit an entry I only see a Duplicate and Cancel button.
- What does it mean where there is a Pad Lock on an entry on my Dashboard?
- What does the “Reimburse” box in an expense for?
- Can I customize the Activity and Expense lists when adding time/expenses?
- Why would I override the billable hours?
- I’m trying to change the date of the entry but it won’t stick. Why?
Client Management
- How do I enter a starting balance for a client?
- How do I add a client?
- How would I be able to track referral sources?
- How do I add a contact to my client?
- What does Flat Fee (All Users) do?
- Can I have custom client IDs?
Project Management
- What are the Billing Method options in the Project?
- How do I add a new Project?
- Can I assign a project to multiple clients?
- Does the user have to be assigned or subscribed to a project in order to be able to add time?
- I bill each of my projects separately under my client, how do I do this?
- Can I add scheduled entries from the project?
Scheduling
- Can I view the schedule for a certain user or all users in my account?
- Can I add scheduled events from the project screen?
- Why are Saturdays not appearing on my calendar?
- How do I convert scheduled events into time entries?
- How do I link my Bill4Time calendar with another program?
- How do I schedule events?
Reports
- Can I run a report for more than one client at a time?
- Have a Support experience you would like to share?
- Do you have a Reports Overview?
- How to Run a Report to Include Previously Disabled Users, Clients, or Projects
- Is there a report that will show me all the invoices I've emailed from Bill4Time?
- Do I have to apply payments to invoices to run all Accounting reports?
Quickbooks Integration
Desktop Widget & Mobile
- Is there a way I can reload the mobile application to see if anything new was added online?
- Can I add Clients and Projects from the Desktop application?
- How do I download the Mobile application?
- How do I download the Desktop application?
- Do the entries made on the Widget sync automatically when saved?
- Can I still enter time offline with the Mobile/Widget applications?