Overview
For Legal Pro and Enterprise plan users, the Payments Applied Report shows how each recorded payment was applied against invoices, including whether a payment was fully or only partially applied. Use this report to verify that payments have been allocated correctly and to spot payments that still have an unapplied remainder.
Accessing the Payments Applied Report
- Go to the Reports tab.
- Select the Advanced tab.
- Scroll or search for "Payments Applied Report." If searched, look for the result with the Advanced badge next to it.
- Click Open.
Using Filters
The Payments Applied Report opens with these filters:
- Payment Date: choose a preset range (e.g. Today, This Month, This Year) or a Custom Range. Defaults to This Month.
- Client
- Matter
- Account Manager
- Payment Methods
- Payment Applied Status
- Currency Code: defaults to your firm's primary currency. Change it if you bill across multiple currencies and want to isolate one.
Click Filters to add more: Invoice Date, Remove Balance Adjustments, and Payment Applied Date.
If your firm is on the Enterprise plan, any custom fields you've configured are also available here as additional filters. Custom field availability is contextual to the report; only fields for the record types actually included in this report will appear. For example, invoice custom fields won't show up as filters on a report that doesn't include invoice data.
Once you land on a combination you'll use again, click Save Filters to to mark it as a favorite, making it accessible from the Favorites report category.
Running the Report
Set your filters and click Run Report. The grid below updates with matching payments and how they were applied. If it comes back empty, check your date range first, that's the most common reason a report shows nothing.
Understanding the Report Grid
Each row represents a single payment and how it was applied to invoices. The below are the key columns.
- Payment Date
- Payment ID
- Payment Method
- Payment Amount
- Adjustment Amount
- Current Unapplied Amount
- Client / Matter
- Description
Customizing the Report Grid
- Columns: click Columns to show or hide any of the fields above, plus other available columns beyond the defaults listed here.
- Enterprise plan firms will also see the same custom fields available here as additional columns, following the same contextual rule as the filters above.
- Reordering and resizing: drag column headers to rearrange them, or drag column borders to resize.
- Sorting: click a column header to sort by that field; click it again to reverse the order.
- Group By: the report is grouped by Payment Applied Status by default. You can uncheck it, or group by Client, Matter, or Payment Method instead.
- Page size: the items-per-page menu at the bottom controls how many rows show at once (100 by default, up to 1000), with page controls next to it for the rest.
Exporting the Report
Click Export and choose Export to Excel to download the current view.
Tips & Common Use Cases
- Use this report to find payments that are only partially applied and may need further allocation.
- Review regularly to confirm that all recorded payments have been properly applied to open invoices.
- Cross-reference with the Payments Received Report to trace a payment from receipt through to application.
Related Articles
- Advanced Reporting (overview)
Comments
0 comments
Please sign in to leave a comment.