Bill4Time Subscription FAQ

I started my free trial and am loving Bill4Time! How do I activate my account?
Simply add your payment information to immediately activate your account and enable all paid features.

When (and how) will I be charged for my subscription?
A: Your billing cycle will begin on the day you activate your account. You will be automatically charged the same day each month (or each year, if you've selected an annual subscription), using the card information on file for your account.

What's the cost of having multiple users?
Bill4Time is a subscription-based service, which is priced per-user. Your overall monthly/yearly cost will be calculated at the time of billing, based on the number of users you currently have active in your system.

Where can I view pricing info?
To view your current pricing, click your name at the top right of any page and select "Subscription" in the dropdown menu. From there, you can view your current plan and the per-user pricing associated with that plan. For a comprehensive view of each plan, please see our pricing page. 

What happens if I add a user in the middle of my billing cycle?
Monthly: When adding a user in the middle of a monthly billing cycle, you will be billed a full month for that user and this invoice will generated immediately. Before the user is activated in the account you are asked to confirm adding a user will incur a charge. 
Annual: When adding a user in the middle of an annual billing cycle, you will be instantly charged a pro-rated amount, based on the number of remaining months left in your annual billing cycle.

Are there additional fees for the monthly subscription?
No. This subscription includes unlimited technical support, software updates, backups, and mobile/tablet/widget applications. There are no hidden charges.

Do you provide a volume discount for large companies?
Yes. We do offer volume pricing/discounts for larger companies/departments. Please contact sales@bill4time.com for more information regarding this.

What is the refund policy?
Please refer to our official Refund Policy, located here: http://www.bill4time.com/refund-policy/