Enterprise Features

When you upgrade to unlock our Enterprise account add-on, you'll receive Premium Support! What does that mean? You'll still get the same courteous, reliable, and unlimited support via phone, email, and chat), but with these added benefits as well: 

1. PRIORITY SUPPORT TICKET HANDLING
   Your support requests are ranked higher in our queue and will now have a faster turnaround!
    
2. CUSTOM DATA FIELDS
   With custom fields, you can define unique fields that can appear in different areas of the program. You may create, remove, and update these fields as needed, and also make fields optional or required when users are entering data on that specific page. To learn more about using Custom Data Fields, please click here!
    
3. ADVANCED DATA IMPORT
   In addition to importing your Clients and Projects. You can also import Contacts, Time Entries, and Starting Balances To learn more about data imports, please click here! 
   
   Please note that most imports take up to 10-14 business days for completion.
   Some custom requests may take longer to complete, depending on complexity.